These conditions apply to purchases made from Collins Hardware in store.
Product availability
Products are subject to availability. We do our best to keep information accurate, but stock levels, prices and product details may change.
Prices and payment
Prices are shown in pounds sterling and include VAT where applicable. Payment is required at the time of purchase.
Returns and refunds
If you need to return an item, please bring it back to the shop with proof of purchase.
This does not affect your statutory rights. If an item is faulty, not as described or not fit for purpose, please contact us or return it to the shop so we can help.
Some items may not be suitable for return unless faulty, such as products that have been used, cut, mixed, opened or specially ordered.
Product suitability
Please check that a product is suitable for your intended use before buying or using it. If you are unsure, ask a member of the team and we will help where we can.
Advice
We are happy to offer practical product guidance, but responsibility for safe and suitable use remains with the customer. Always follow product instructions and seek professional advice where needed.
Contact
If you have a question about a purchase, please contact us or visit the shop.
Collins Hardware
20 Reading Rd
Pangbourne
Reading
RG8 7NA
Phone: 0118 984 2294
Email: sales@collinshardware.co.uk